Jeff Smith Insight Training Conference

Jeff Smith
Author of
How to make more profit with your Service Department

Insight Training and Development Home Page Jeff Smith books including The KPI Book KPI Software written by Jeff Smith Test your motor industry knowledge with the challenge of the month Free KPI Profit Builder written by Jeff Smith Contact Jeff Smith and Insight Training

Jeff Smith

Jeff Smith. Author of The KPI BookJeff Smith is the author who write for the Motor Industry and is regarded by many as one of the world's leading business improvement strategists. He is particularly well known for his ability to convey complex information into jargon busting, plain English that everyone understands. Speaking at conferences, you'll often hear him say:

"If you have a great idea, but you can't explain it to others,
then you can't make a positive change in the workplace.
Clarity is Power."

As well as being one of the Motor Industry's top trainers and consultants, in 1999 he became a founder member of the Professional Speakers Association of Europe and has appeared many times as a Motor Industry expert on Sky Television.

Jeff Smith has a career that spans more than 20 years within the Motor Industry. He has progressed through the Sales Department to become Dealer Principal and then to Divisional Director within a retail motor group. He followed this by becoming an Author, Consultant and Trainer to the Motor Industry and during this time he's worked with many manufacturers developing their profit improvement programmes for New Vehicle Sales, Used Vehicle Sales, Aftersales and Business Management for Directors, Dealer Principals and Line Managers.

As well as speaking at conferences and product launches around the world, Jeff continues to work with manufacturers developing training courses for their dealer networks and he also runs open training courses and bespoke in-house programmes for individual dealerships and major groups.

Jeff is the author of the industry world-wide #1 best seller, The KPI Book which has been translated into French. He has also written How To Make More Profit With Your Service Department which sold out of the initial print run before it was published; such is the popularity of his work.

He also writes a monthly article called Profit Builder which you can obtain free of charge by email and he's currently writing a whole series of books and computer programmes that help you to make more profit in all areas of your dealership.

Although he is an Author, Consultant and Trainer, he is particularly proud of the fact that he has "done the job himself" very successfully before he came into the world of training and he therefore has a unique perspective on the industry.

He does not teach you about theory; he teaches you practical applications that improve your profitability in the real world.

One of his clients was once heard to say...

"I prefer to work with an expert
rather than someone who has just read one of his books"

Jeff Smith is the Managing Director of Insight Training & Development Ltd which is based in central England where he runs the business with a team of associates who specialise in the Motor Industry. He also speaks at universities, product launches and conferences all over the world.

If you would like to work with Jeff on a one-to-one consultancy basis or by attending one of his special development programmes, please ask about our "Dealership Master Class"


Contact Insight TrainingContact Jeff Smith by telephone on 0044 (0) 1384 371432



email Insight Training You are welcome to contact Jeff Smith directly by e-mail:
JeffSmith @ (please remove the spaces when emailing)






Insight Training & Development Limited
P O Box 1234, Stourbridge, England. DY8 2GE. Tel: 0044 1384 371432

Insight Training and Development Ltd. Specialists in the Motor Industry Jeff Smith The Bodyshop Book The Service Department Book The KPI Book